By completing the registration process, you are stating that you are at least 13 years old, and that you agree to these Terms and Conditions. SupportCircle.com reserves the right to deny access to children under the age of 13 in order to comply with our privacy regulations. Please read these Terms carefully. If you do not agree with any of these Terms or Conditions, do not access or otherwise use this Site or any information or content contained on this Site. Your access to, registration on, and use of this Site constitutes your agreement to abide by each of the Terms and Conditions set forth below.
In registering with us, you agree to provide accurate, current and complete information about yourself, and to update that information if it changes; if you don't, we have the right to terminate any Support Pages you have created and prevent you from using our Site.
On SupportCircle.com, you may register as an administrator (“Support Page Administrator ”). As a Support Page Administrator, you will be responsible for the Support Page and be able to post content.
As part of the SupportCircle.com registration process for Support Page Administrators and Visitors, you will choose an optional password. It is your responsibility to keep this password confidential. If you discover that someone is using your password or account without your consent, or you discover any other breach of security, you agree to notify us immediately at admin@SupportCircle.com. You are solely responsible for any and all use of your account.
We mechanically screen for objectionable information transmitted or shared by Members on our site. We reserve the right (but have no duty) to monitor the screened content and, if considered objectionable in our sole discretion, to remove the information and/or remove the Support Page from our system at any time without notice.
To help ensure that everyone's experience at SupportCircle.com is a positive one, we have certain rules for conduct, which you must agree to follow in using our Site. You agree to:
- Obtain express permission from the patient and/or legal guardian of the patient before creating a Support Page. Upon request, you shall provide SupportCircle.com with proof of that permission.
- Follow all local, state, national and international laws and regulations.
- Be responsible for all acts that occur under your account or password, including any content transmitted or broadcast through your account or any activities occurring on any Support Page that is administered under your account. This includes maintaining the accuracy of any information you post on your Support Page.
To assist you in posting content on SupportCircle.com, please adhere to the following guidelines:
Posts should be positive, helpful and supportive in nature. Do not post any content (including photos) that are illegal, threatening, abusive, defamatory, libelous, obscene or otherwise inappropriate or offensive.
Be Respectful to your Healthcare Facility or Organization and their Team.
Posts should not contain defamatory or libelous remarks about your healthcare facility or members of the healthcare team. If you have concerns about the care you are receiving, a Patient Relations Representative is available at all healthcare facilities to provide personal assistance. Contact Support Circle if you need help locating the Patient Relations Representative at your facility.
Represent Yourself Truthfully.
Do not impersonate another person or misrepresent your affiliation with any person or entity. Posts should not contain any fraudulent, misleading or deceptive information.
Protect your Privacy.
Avoid posting personally identifiable information such as telephone numbers and addresses and other information that you do not wish to be publicly accessible within a Support Page. Be particularly cautious when posting information about children.
No Marketing or Soliciting.
Do not harvest e-mail addresses for the purpose of mass mailing members or post information with the intent to market and solicit for unauthorized advertising, products and services.
It is every member’s responsibility to report any offensive or otherwise inappropriate behavior or posts to admin@SupportCircle.com. SupportCircle.com will investigate the issue as appropriate in response to your report.
You also agree that you will not:
1. transmit through this Site any unlawful, harassing, abusive, threatening, harmful, obscene, defamatory, libelous, tortuous, or otherwise objectionable content;
2. use your Support Page as a mechanism to defame our service or any of its officers, directors, employees, agents, information providers, or healthcare facility sponsors;
3. post any information that is fraudulent, misleading, or deceptive;
4. take or post any photographs of hospital staff or physicians without their express written consent;
5. copy, broadcast, distribute, or otherwise use any content provided by others, in a manner that is unlawful, harassing, abusive, threatening, harmful, obscene, libelous, tortuous, or otherwise objectionable;
6. transmit any content that might infringe the intellectual property rights, privacy rights, rights of publicity, or other proprietary rights of others;
7. collect information about others without their consent;
8. harvest e-mail addresses for the purpose of mass mailing Members or post information with the intent to market and solicit for unauthorized advertising, products, and/or services;
9. reveal personally identifiable information about children;
10. interfere with or disrupt this Site’s services, computer systems, servers or networks, or violate the regulations or policies of such networks;
11. transmit any content containing viruses, trojan horses, worms, time bombs, cancelbots, or any other harmful programs;
12. attempt to gain unauthorized access to this Site or services, others' accounts or computer systems or networks connected to this Site, through password mining or otherwise;
13. engage in any systematic extraction of data or data fields, including without limitation e-mail addresses;
14. provide false information on your registration form, impersonate any person or the voice of any person, or otherwise attempt to mislead others about your identity or the origin of a message or other communication;
15. transmit junk mail, spam, chain letters, or other unsolicited bulk e-mail or duplicative messages;
16. sell access to or use of any services available on this Site;
17. interfere with anyone's use or enjoyment of this Site.
You will report any offensive or otherwise inappropriate content or behavior to admin@SupportCircle.com.
Communications from SupportCircle.com
By using this service, you agree to receive communications from SupportCircle.com that are necessary to the use of the service. Examples of these communications include, but are not limited to, welcome notices, educational e-mails and e-mails regarding any changes to the service. A convenient link or instructions will be provided on such e-mails for recipients to remove themselves from these communications.
This Site, including images, text, audio and other components therein ("Materials") are copyrighted materials owned by SupportCircle.com and protected by worldwide copyright laws and treaty provisions. Elements of this site are also protected by copyright, trademarks, trade dress and other laws and may not be copied or imitated in whole or in part. Materials and elements, including, but not limited to, names, trademarks, logos, graphics, sounds or images may not be used, copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed, in any way without SupportCircle.com's express prior written permission. Except as expressly provided herein, SupportCircle.com does not grant any express or implied right to Members under any patents, copyright, trademarks, or trade secrets.
This Site does not claim any ownership in any photographs, images, video, works of authorship, or other materials (“Submission”) submitted by you. You represent and warrant that all Submissions you provide to SupportCircle.com are exclusively owned by You and do not infringe on any person’s intellectual property rights (including, but not limited to copyrights, trademarks, service marks, or any other proprietary, publicity, or privacy rights).
This Site is distributed on an "as is" or “as available” basis. SupportCircle.com makes no representations or warranties regarding the accuracy, reliability or completeness of this Site’s content, whether posted by SupportCircle.com by a third-party user of the Site, or the content of any site linked from this Site. To the extent permissible by applicable law, SupportCircle.com, and their sponsors disclaim all warranties, express or implied, including, but not limited to, non-infringement, warranties of title, implied warranties of quality, performance, merchantability, fitness for a particular purpose, security and accuracy. Further, SupportCircle.com does not warrant that this Site or the server that makes it available is free of computer viruses.
You expressly warrant and agree that any material downloaded or otherwise obtained through the use of this Site is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or network or any loss of data that results from the download of any such material.
Updates and Errors
SupportCircle.com does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this Site. The documents and related graphics published on this Site could contain technical inaccuracies or typographical errors. Changes are periodically made to the information herein. SupportCircle.com or their respective suppliers may make improvements and/or make changes in the product(s) and/or the program(s) described herein at any time.
SupportCircle.com has no duty to update this Site or the content hereof and SupportCircle.com shall not be liable for any failure to update such information. You agree that SupportCircle.com, and any of their officers, directors, employees, agents, information providers, or sponsors will not be liable, whether in contract, tort, strict liability or otherwise, for any indirect, punitive, special, consequential or incidental damages (including without limitation lost profits, cost of procuring substitute service or lost opportunity) arising out of or in connection with the use of this Site, or a linked site or with the delay or inability to use the Site or a linked site, even if SupportCircle.com was made aware of the possibility of such damages. Some jurisdictions either do not allow or place restrictions upon the exclusion or limitation of damages in certain types of agreements; for these jurisdictions, the aforementioned limitation on liability shall be to the maximum degree permitted by applicable law. If, not withstanding the above, liability is imposed upon SupportCircle.com, then you agree that SupportCircle.com’s total liability for any or all of your losses or injuries from SupportCircle.com’s acts or omissions, regardless of the nature of the legal or equitable claim, shall not exceed $100.
This limitation on liability includes, but is not limited to, the transmission of any viruses which may infect a your equipment, failure of mechanical or electronic equipment or communication lines, telephone or other interconnect problems (e.g., you cannot access your Internet service provider), unauthorized access, theft, operator errors, strikes or other labor problems or any force majeure. SupportCircle.com cannot and does not guarantee continuous, uninterrupted or secure access to the Site. Furthermore, you agree to indemnify SupportCircle.com against liability for any and all use of the Site.
Although SupportCircle.com will attempt to address any problems or concerns regarding its service, if you continue to be dissatisfied with this Site or services or the content available thereon, or with any of these Terms and Conditions, your only remedy is to discontinue using SupportCircle.com.
Limitation of Liability for Services Provided by Sponsored Hospitals/Businesses
You understand that SupportCircle.com may provide you with information about hospitals or other businesses that provide their own goods or services. SupportCircle.com, any of their officers, directors, employees, agents, or information providers hereby disclaim any liability, whether in contract, tort, strict liability or otherwise, for any indirect, punitive, special, consequential or incidental damages (including without limitation lost profits, cost of procuring substitute service or lost opportunity) arising out of or in connection with the goods or services provided by any third party identified on this Site, including without limitation, liability for any act, error, omission, injury, loss, accident, delay or irregularity which may be incurred through the fault, negligent or otherwise, of such dealers and you hereby exonerate SupportCircle.com from any liability with respect to the same.
The Site Should Not Be Substituted for Professional Advice
Any and all SupportCircle.com content should not be substituted for professional advice. Healthcare facilities and other entities that sponsor our service disclaim any liability for the content provided by SupportCircle.com Members and third parties including TLContact.
Though efforts have been taken to provide accurate, credible, and reliable information on our site, it is important to understand that all medical content that comes from third parties is provided for educational purposes only. Information, communications, and materials available on this Site are not and should not be considered professional healthcare advice. Nor should you assume that information on a particular topic is complete. While the content provided through this Site is updated frequently, healthcare information changes rapidly and consequently some information on this Site may be slightly out of date, or in the case of certain content sources, historic in nature. You therefore, should not substitute information contained on this Site for consultation with qualified health care professionals; nor should you rely solely on information contained on this Site in rendering a diagnosis or considering a course of treatment.
This Site is Not Engaged in the Practice of Medicine
This Site is designed to promote communication and education regarding and concerning health care information. This Site and its sponsors are not engaged in offering any medical advice on this Site. This Site and their sponsors are not responsible for any medical information generated through chat rooms, forums, message boards, and/or news groups. This Site cannot be held responsible for the medical content of any of the sites linked from this Site. No medical information obtained through this Site should be used to diagnose or treat any health ailment or disease. Please consult your physician or health care provider if any questions arise regarding your condition. SupportCircle.com expressly disclaims any and all responsibility for any consequences related, directly or indirectly, to any use, misuse or interpretation of this Site or any other information provided or omitted in connection therewith and you agree to indemnify, defend and hold harmless SupportCircle.com therefrom.
Jurisdiction and Venue
This Site is controlled and operated by SupportCircle.com from its offices within the United States of America. Any claim relating to this Site shall be governed by the internal substantive laws of the state of Illinois. You and SupportCircle.com agree to submit to the personal and exclusive jurisdiction of the courts located within the state of Illinois. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this Site or these Terms and Conditions must be filed within one (1) year after such claim or cause of action arose.
You understand and agree that all claims, disputes or controversies between you and SupportCircle.com and their parent, affiliates, subsidiaries or related companies, including but not limited to tort and contract claims, claims based upon any federal, state, or local statute, law, order, ordinance, or regulation, and the issue of arbitrability, shall be resolved by final and binding arbitration at a location determined by the arbitrator (who shall be selected by SupportCircle.com). Any controversy concerning whether a dispute is arbitrable shall be determined by the arbitrator and not by the Court. Judgment upon any award rendered by the arbitrator may be entered by any State or Federal Court having jurisdiction thereof. This Arbitration Contract is made pursuant to a transaction in interstate commerce and its interpretation, enforcement and proceedings hereunder shall be governed by the Federal Arbitration Act (“FAA”). Neither You nor us shall be entitled to join or consolidate claims in arbitration by or against other consumers or arbitrate any claim as a representative of a Member of a class or in a Private Attorney General capacity. The Parties voluntarily and knowingly waive any right they have to a jury trial.
Linked Internet Sites
SupportCircle.com prohibits caching, unauthorized hypertext links to this Site and the framing of any materials available through this Site. The unauthorized sale of products or services and related payment hypertext links are prohibited on this Site. SupportCircle.com reserves the right to disable any unauthorized links or frames and specifically disclaims any responsibility for the contents of any other Internet sites linked to this Site. Access to any other Internet sites linked to this Site is at the Members’ own risk. Members should be aware that linked sites may contain rules and regulations, privacy provisions, confidentiality provisions, transmission of personal data provisions, and other provisions that differ from the provisions provided on this Site. SupportCircle.com is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.
Information and links for the purposes of making donations to funds that are established to provide support for SupportCircle.com and Members are permissible. Members are advised to donate at their own risk. SupportCircle.com is not responsible for donation requests or payment links posted by Members and expressly disclaims any liability related to donation related links on any Support Pages.
Violation of Terms and Conditions
SupportCircle.com reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access from a particular Internet address to this Site. SupportCircle.com operates this Site and reserves the right to change these Terms and Conditions at any time and from time to time without notice. The failure of SupportCircle.com to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision. The section titles herein are for convenience only and have no legal or contractual effect.